PRESENTATION:
A look forward to the 12 months ahead for IT leaders and the key trends of the coming year - this presentation came from Spencer Izard, chief analyst in the enterprise advisory team at Ovum, discussing the major technology trends for this year.
EBOOK:
Chapter 4 of the eBook, Green Data Center, picks up where the other previous chapters left off in the plan for going green in the data center. This chapter takes a step back and looks at the project from a holistic point of view for creating a green and energy efficient data center.
PRESENTATION TRANSCRIPT:
Electronically stored information (ESI) has become an integral part of organizations today – so it is necessary to understand the compliance regulations and best practices that come along with ESI. Find out how to create and maintain an ESI system that eases e-discovery requirements, and more.
EGUIDE:
After surveying near 500 European IT sector professionals, the jury is out on what companies across the continent will be spending on in 2021. We dive into what spend will be easier to justify, if budgets for IT companies are on the rise or fall and what the 2021 project rankings are for most in the new year.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
EBOOK:
Now more than ever, HR professionals are tasked with optimizing performance management processes across the board, so they can ensure the most efficient use of corporate resources. Performance management will lead a company toward better engaging, retaining, and developing its most valuable asset: the workforce.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.