WHITE PAPER:
This white paper explains exactly why traditional approaches to IT operations management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications.
WHITE PAPER:
A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
TRANSCRIPT:
In this Q and A, Dr. Barry Devlin, Founder, 9sight Consulting, will discuss the business value and technological foundations of operational analytics. He'll also explore how to bridge the business need for operational analytics with technology capabilities, as well as the business drivers for immediate decision making and action taking.
CASE STUDY:
After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC).
VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
WHITE PAPER:
This informative paper explores the key requirements for managing today's environments and provides insight into one SaaS solution that delivers on those requirements. Read on to learn why traditional IT operations management approaches are failing and find out the benefits of this next-generation technology.
VIDEO:
IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
EGUIDE:
In this e-guide, discover necessary components of operational BI for smart business implementation. Continue reading to gain insight into the evolution of BI, along with current roadblocks to success.
WHITE PAPER:
Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time.
