EZINE:
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
EGUIDE:
Find out what IT leaders can do to create a consistent, positive meeting room experience for end users with a unified strategy for coordinating collaboration and communications tools.
EGUIDE:
In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.
EGUIDE:
As cloud UC services emerged, vendors touted cost savings as a key driver, but Nemertes Research results did not align, as average operational costs for cloud services were more costly. That is, until this year for companies with rollouts of fewer than 1,000 licenses. In this e-guide, learn why operational costs are starting to decline.
EGUIDE:
This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
ANALYST REPORT:
Digital communications technology is the foundation for any digital transformation strategy. However, unfortunately, there is a significant gap between the ideal of high-functioning digital communications and the actual performance of many companies today. Download this IDC report to learn more.
EBOOK:
UC technology integrates applications to ensure seamless communication no matter which device the user chooses. This buyer's guide covers everything you need to know about unified communications platforms, including a final product roundup to choose the best software for your company's needs.
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
