PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
ESSENTIAL GUIDE:
Hyperion Financial Management (HFM) is a core tool for many organisations in dealing with their financial planning, consolidations and reporting. Although it has its strengths, its weaknesses can open organisations up to major problems, say Quocirca analysts Clive Longbottom and Rob Bamford.
EZINE:
The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.
ESSENTIAL GUIDE:
This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.
EZINE:
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
ESSENTIAL GUIDE:
This special report from CEB offers some practical proven solutions to help IT leaders recruit and retain a better balance of employees.
ESSENTIAL GUIDE:
This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
EGUIDE:
Click into this guide to learn how IoT is shaking up both service management and field services to varying degrees, and learn how you can prepare your digital transformation strategy for an IoT connected future.
EZINE:
In this issue, we look at how employers can check staff criminal records and get industry views on the progress of the partnership between IBM and Apple.
EZINE:
In this week's Computer Weekly, after a major outage that affected millions of customers, payment provider Visa reveals what caused its network to crash. We look at the innovations coming from startups in software-defined storage. And we assess the prospects for Canada's push to target European IT buyers. Read the issue now.
