Consumer-Paid Services White Papers

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How to Meet the Growing Demands on IT - 4 Steps along the Path
sponsored by Rackspace Technology
WHITE PAPER: This white paper details a four step process you must take in order for IT to stay ahead of your growing demands.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Rackspace Technology

The Financial Benefit of Cisco’s Elastic Core
sponsored by Cisco Systems, Inc.
WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Cisco Systems, Inc.

Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009

Oracle Corporation

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Citrix Mobile Solutions Bundle - Product Overview
sponsored by Citrix Systems, Inc.
WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.
Posted: 14 Jun 2013 | Published: 06 Jun 2013

Citrix Systems, Inc.

Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro
WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009

Wipro

Accelerate IT Infrastructure Management for Better Business Value
sponsored by IBM
WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
Posted: 31 Jul 2012 | Published: 01 Aug 2011

IBM

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007

Microsoft

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.