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This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
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This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
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In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.
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Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes.
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This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
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This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.