Managed Services White Papers

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Meeting the Exploding Demand for New IT Services sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy. Posted: 16 Jun 2014 \| Published: 16 Jun 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile sponsored by IBM WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times. Posted: 02 Apr 2014 \| Published: 10 Apr 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Mitigating the Risks of Outsourcing sponsored by Hewlett Packard Enterprise WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource. Posted: 06 Nov 2013 \| Published: 06 Nov 2013 TOPICS: Business Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| CIOs \| IT Governance \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| Outsourcing

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

Efficient and Effective Strategies for ITIL and ITSM sponsored by ORSYP WHITE PAPER: This expert guide details how to get the right ITIL and ITSM tools and processes in place to do and effective and efficient job. Posted: 05 Nov 2013 \| Published: 05 Nov 2013 TOPICS: Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Service Management \| ITIL

Virtual and Superior: How to Build Teams that Get Things Done sponsored by Citrix WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| IT Management \| IT Management Services \| IT Managers \| Project Management \| Project Management Software \| Project Portfolio Management

ESG Market Landscape Report: Understanding the NAS Market sponsored by EMC Isilon WHITE PAPER: This essential resource takes a look into the network attached storage (NAS) market and the factors that are leading vendor’s obligations to address different price, performance, and feature profiles to meet user needs. Posted: 18 Oct 2011 \| Published: 18 Oct 2011 TOPICS: IT Management \| IT Management Services \| NAS \| Network Management \| Networking Hardware \| Storage Management \| Systems Management

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services sponsored by Lenovo and Intel WHITE PAPER: This white paper details the value of an exceptional support team. Posted: 17 Oct 2014 \| Published: 01 Aug 2013 TOPICS: Data Center Management \| Data Centers \| IT Consulting Services \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Server Management

New Voice of the CIO: Insights From The Global Chief Information Officer Study sponsored by IBM WHITE PAPER: This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges. Posted: 20 May 2011 \| Published: 20 May 2011 TOPICS: Best Practices \| CIOs \| IT Infrastructure \| IT Management \| IT Management Services \| ROI

Presentation Transcript: SMART Guidance for Exchange Migrations sponsored by BinaryTree WHITE PAPER: This informative transcript of a recent webinar shares some of the new features of Microsoft Exchange Server 2013, and discusses the migration process from Exchange Server 2010 or earlier. Posted: 09 Oct 2013 \| Published: 09 Oct 2013 TOPICS: High Availability \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| Microsoft Exchange \| Microsoft Exchange Server 2010