Automatic Call Distributor White Papers

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Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution
sponsored by Polycom, Inc.
WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
Posted: 11 Jul 2011 | Published: 10 Aug 2010

Polycom, Inc.

What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Avaya

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Tips for Choosing a Cloud Service Provider
sponsored by IBM
WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.
Posted: 05 Aug 2012 | Published: 29 Jul 2012

IBM

Plantronics Savi 700 Series: Product Guide
sponsored by Insight and Plantronics
WHITE PAPER: This white paper details a wireless headset that allows you to manage your PC, mobile and desk phone all at once.
Posted: 14 Nov 2013 | Published: 16 Nov 2011

Insight and Plantronics

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

Top 10 Things to Consider for Mobile Video Collaboration Success
sponsored by Avaya
WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
Posted: 14 Aug 2013 | Published: 31 Dec 2012

Avaya

Enabling Innovation and Surpassing the Competition with Visual Collaboration
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft